Dealing with Difficult People
Dealing with Difficult People

Dealing with Difficult People

24 lessons to bring out the best in everyone

Buch, Englisch, 99 Seiten, The McGraw-Hill Companies

Autoren: Dr. Rick Kirschner, B.Sc. N.D., Rick Brinkman

Erscheinungsdatum: 2007

ISBN: 0077116208


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This book explains how to: identify 10 bothersome behaviors and deal successfully with each of them; understand why people become difficult; use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more; and cultivate the nine "take-charge" skills that prevent people from becoming difficult.

Dr. Rick Kirschner, B.Sc. N.D.

US, Ashland

President

The Art of Change LLC Skills For Life

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