Beitrag, Polnisch, 3 Seiten, Gazeta Bankowa
Erscheinungsdatum: 26.01.2005
Aufrufe gesamt: 169, letzte 30 Tage: 2
Verlag
Gazeta Bankowa
Referenzeintrag
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An article describing conditions required to turn a bureaucratic and stagnant bank into a truly commercial organization. A six step road map is presented:
- Goal setting
- Gathering Voice of Customer and translating into customer centric offer
- Risk Management
- Process Management
- Client relationship management
- Brand building
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